Civil Service Essentials for Supervisors
LaGov Learning Course Title: SCS CPTP Civil Service Essentials for Supervisors
This course provides users with information about the history of Civil Service, the supervisory role within Civil Service, and the importance of political activity rules.
Outcomes:
- Explain the purpose and importance of the state Civil Service system
- Describe your authority to perform supervisory functions
- Recognize and report employees that participate in prohibited political activities
Primary Competencies: |
Secondary Competencies: |
Offering Information: |
- Demonstrating Business Acumen
- Following Policies and Procedures
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- Communicating Effectively
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- Length: 45 minutes
- Audience: Supervisors
- Delivery Method: Web-Based
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Hiring and Retaining Top Talent
LaGov Learning Course Title: SCS CPTP Hiring and Retaining Top Talent
This course provides managers with tips for interviewing, on-boarding, and motivating employees.
Outcomes:
- Use behavior-based interviewing to hire the best candidates for your positions
- Engage new hires and increase productivity time
- Improve new employee transition and comfort level within the organization
- Encourage confidence, engagement, and productivity in your employees by practicing key motivational techniques
Primary Competencies: |
Secondary Competencies: |
Offering Information: |
- Fostering Engagement
- Developing Performance
- Managing the Employee Lifecycle
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- Making Accurate Judgements
- Communicating Effectively
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- Length: 60 minutes
- Audience: Supervisors
- Delivery Method: Web-Based
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Leave Management
LaGov Learning Course Title: SCS CPTP Leave Management
This course outlines the supervisor's rights and responsibilities in managing employee leave. The course covers various types of leave, outlining requirements and obligations for each.
Outcomes:
- Use tools and techniques to make managing leave easier
Primary Competencies: |
Secondary Competencies: |
Offering Information: |
- Managing Resources
- Communicating Effectively
- Following Policies and Procedures
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- Acting with Ethics and Integrity
- Displaying Professionalism
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- Length: 45 minutes
- Audience: Supervisors
- Delivery Method: Web-Based
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Myths That Affect Good Supervision
LaGov Learning Course Title: SCS CPTP Common Myths That Affect Good Supervision
This course examines a number of harmful, common myths that exist in the state government workforce. The course deconstructs these myths, and offers specific management techniques to correct behavior resulting from these false beliefs.
Outcomes:
- Explain your supervisory rights and responsibilities in regards to managing employee performance.
- Use your authority to improve productivity and performance within your workgroup.
- Explain the role of Civil Service in performance management
- Determine when and how to reallocate positions
- Recognize and defend against harassment and discrimination in the workplace
Primary Competencies: |
Secondary Competencies: |
Offering Information: |
- Demonstrating Business Acumen
- Managing Performance
- Following Policies and Procedures
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- Leading Effective Teams
- Communicating Effectively
- Displaying Professionalism
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- Length: 60 minutes
- Audience: Supervisors
- Delivery Method: Web-Based
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Validating Employee Performance
LaGov Learning Course Title: SCS CPTP Validating Employee Performance
This course provides managers with tips on how to objectively document workplace performance for their employees. It also discusses the appeals process and how a manager can best prepare himself/herself for this process.
Outcomes:
- Document objectively in all situations
- Meet the State's documentation standards
- Improve your documenting skills through a series or realistic exercises
- Explain the legal basis of disciplinary and PES appeals and be ready to prepare your case
Primary Competencies: |
Secondary Competencies: |
Offering Information: |
- Communicating Effectively
- Developing Performance
- Following Policies and Procedures
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- Managing Performance
- Exhibiting Social Awareness
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- Length: 60 minutes
- Audience: Supervisors
- Delivery Method: Web-Based
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